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Evolution of the Retail Store As We Emerge from Lockdown

Well before we experienced major impacts to the retail landscape as a result of the COVID-19 virus, retailers and brands around the world were transforming to digital commerce and experiencing the penetration of non-traditional players in their space.

This change has been accelerated, and arguably shifted in a different direction, by the pandemic. This is seen in the hoarding of basic goods to last for a long period of time, longer and arguably more aggressive shopping queues, and shifts to new categories as consumers spend more time at home with family.

Take a closer look at some of the change factors driving both immediate and longer-term changes in the way we do our grocery shopping that will likely continue through the latter part of 2020, and perhaps beyond.

Excellence in execution has become more important than ever, considering that the supplier’s sales force often must operate as an extension of the retailer’s team.

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