white paper

Customer Business Planning - The Right Stuff


Transforming your Customer Planning into a powerful Integrated Business Planning launch pad is a smart move, but it is an initiative that will require the "right stuff".

An increasing number of Consumer Packaged Goods (CPG) companies worldwide are turning their attention to trade improvements as a way to bolster the bottom line. If improved trade effectiveness and better forecasting are in your sights, then Customer Planning needs to be the launching pad.

Customer Planning is the heart of Integrated Business Planning. It is the best estimate of the business made by those closest to the customer enabling sales, finance, marketing and supply chain executives to see aggregated details regarding trade spend, consumer demand and promotional performance. The looming question, however, is “why is efficient and effective customer planning so hard?”

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